You can request a cancellation within 12 hours of placing your order, or before it is shipped — whichever comes first.

Simply contact us through WhatsApp or email with your Order ID.

Once an order has been dispatched, it can no longer be cancelled.

If your order hasn't been shipped, you may request a size or design update within 12 hours of placing your order.

Once your order has been shipped, replacements can only be processed after the original product has been returned and successfully verified.

If you've received an incorrect item, please contact us within 24 hours of delivery and share:

• Your Order ID
• A clear photo of the received product

Our team will verify the issue and arrange a replacement at absolutely no additional cost.

We're truly sorry for the inconvenience. If your product arrives damaged, please contact us within 24 hours of delivery.

To help us process your request quickly, please provide:

• An unboxing video
• Clear images of the damaged product
• Your Order ID

Once verified, we'll arrange either a replacement or a refund, depending on the situation.

We offer a 7-day return window only for products that are:

• Damaged
• Defective
• Incorrectly delivered

Products must be unused, returned in their original packaging, with all accessories intact.

Due to hygiene reasons and the unique nature of our jewellery, returns based on personal preference or a change of mind cannot be accepted.

If the return is due to:

• A damaged product
• A manufacturing defect
• A wrong item delivered

— TARA MINI will cover the complete return shipping cost.

For any eligible voluntary return, customers are responsible for arranging and covering the return shipping charges.